What does being customer-centric mean to you?

The rise of the on-demand economy and instant gratification is forcing Product Managers to become more and more customer-centric.

With ever-changing customer behavior and buying patterns, Product Managers need to deeply understand their customers and segment them on a granular level. Do you agree? What does being customer-centric as a PM mean to you?

We’d love to hear from you :speech_balloon: